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We are here to help you

We are continuously trying to improve our service and accessibility, so please do not hesitate to make our agents aware of any support you may require, and we will do what we can to assist you.

Our opening hours

Monday to Friday:8:30am to 7:00pm

Saturday:9:00am to 5:00pm

Sunday:Closed

Bank Holidays:9:00am to 5:00pm

Manage your policy online

Online service centre

Includes requesting updates to your details, the status of your claim and document requests.

Visit Online Service Centre
  • Accept renewal offer

  • Cancel a policy

  • Request documentation

  • Change phone number or email address

  • Update errors on policy

  • Request an update on a claim

  • Report an issue with MyAccount

  • Change of Address

MyAccount

View policy details and access your documents.

Access MyAccount
  • Available 24/7

  • Switch policy auto-renew on and off whenever you want

  • View and download your current policy documents

  • See key policy information: policy number, registered address, type of cover, pillion cover status, policy status and much more

  • Access BikeSocial Membership (if you are eligible)

Online contact options

WhatsApp

Do you have any questions? Chat with us on WhatsApp.

WhatsApp chat

Webchat

Do you have any questions? Chat with us on Webchat

Options to support you

We know our customers have different needs, and may require additional support in contacting us, or making use of the services we offer.

We are continuously trying to improve our service and accessibility, so please do not hesitate to make our agents aware of any support you may require, and we will do what we can to assist you. Rest assured, any personal information provided will be treated with the upmost care and held securely.

Premium Credit Limited

For any queries regarding your credit agreement, please contact Premium Credit Limited.

Premium Credit Limited

FAQ

Can't find the answers you need? Try our frequently asked questions page for more information.

Go to FAQs page

A BikeSocial membership is exclusive and free for all our customers who buy their bike insurance directly from Bennetts. Membership can also be purchased with an annual subscription. 

To view the complete list of BikeSocial FAQs, please click here.

BikeSocial Membership

Log in or join BikeSocial Membership now for exclusive access to discount codes and vouchers, events, rider training, track days, and competitions. Enjoy 1000s of money-can’t-buy experiences at Bennetts British Superbike rounds and the chance to be part of BikeSocial features and testing too. Get more from motorcycling with BikeSocial Membership.

Complaints

Bennetts Motorcycling Services Limited is constantly striving to enhance the experience that our customers have with us. If you have a complaint, we’d like to hear about it, so that we can improve our service.